Privacy Policy

Introduction

Welcome to https://santander-pcp-claim.dreamdwellings.net (hereafter referred to as “Santander Pcp Claim,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of data in accordance with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA)
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales and Service Act (UCPA)
Connecticut’s Connecticut Transparency and Accountabilty Data Practice Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including our website, mobile applications, online services, and products offered through https://santander-pcp-claim.dreamdwellings.net. Please note that this policy does not cover third-party websites or services linked from our platform, as they have their own privacy policies that govern the use of your information.

Processing Activities

This policy outlines our practices when:

You use any of our applications or online services and interact with our digital offerings.
You visit our websites associated with this Privacy Policy.
We communicate with you via email, phone calls, text messages (SMS), or other channels for promotional, transactional, or informational purposes.

Personal Data Collection

We collect various categories of personal data to enhance your user experience and provide personalized services. The types of data we gather include:

Account Information: This includes details related to the creation and management of your account on our platform, such as usernames, passwords, and account settings.
Payment Information: We securely process payment details required for transactions, including credit/debit card numbers, expiration dates, and billing addresses.
Financial Information: We may collect data about your financial status, investment preferences, and transaction history to facilitate personalized financial services.
Purchase Information: Details of products or services you have purchased from us, including order numbers and purchase dates.
Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, advertising IDs, or device tokens, for tracking user behavior and providing targeted content.
Location Data: We may gather information about your location when you interact with our services, to provide location-based content or services.
Feedback: Any comments, reviews, or responses you share with us, which help improve our products and services.
Social Media Information: If you connect our services to your social media accounts, we may access certain personal data from those platforms (subject to their privacy policies).
Product Information: Details about the products or services you show interest in, including browsing history and product preferences.

We obtain this data through direct user input, automated tracking technologies (like cookies), and third-party service providers who assist us in providing our services.

Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies to enhance your experience on our platform. Cookies can be categorized as:

Strictly Necessary: These ensure basic functions of our website, such as enabling secure connections and remembering user preferences.
Preference: They remember your settings and preferences for a personalized browsing experience.
Analytics: Used by analytics providers to collect information about your use of our site, generating anonymous data to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. Once these purposes are no longer applicable, we securely delete or anonymize your data. The retention periods vary depending on the type of data and the legal requirements in each jurisdiction we operate in.

Your Rights

In accordance with applicable laws, you have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: If your information is inaccurate or incomplete, you are entitled to request its correction.
Erasure (Right to be Forgotten): Under specific circumstances, you can ask for the deletion of your data.
Restriction: You may request that we restrict the processing of your personal data in certain situations.
Portability: You have the right to receive your personal data in a structured, commonly used format.
Objection: You can object to the processing of your data for specific or all purposes.
Non-Discrimination: You are protected against discriminatory decisions based on your exercise of data protection rights.

To exercise any of these rights, please contact our Data Protection Officer using the information provided in the “Contact Us” section below. We will respond to your request as soon as possible within the time frames prescribed by law.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review this page periodically for updates.

Contact Us

If you have questions about this policy, your data privacy, or would like to exercise your rights regarding your personal information, please contact us:

Email: [email protected]
Postal Mail: Data Protection Officer, Santander Pcp Claim, [Address]

We are committed to handling your personal data with care and transparency.